Why is the Telephony industry moving over to VOIP / IP Telephony so fast, in-spite of the high reliability of Analog/ Digital PBX, and the high costs of IP Phones? Lets find out the advantages of IP PBX over Analog-Digital PBX, in this article.
This article gives and introduction to MOH - Music On Hold and IVR - Interactive Voice Response features of an IP PBX. We look at what all is possible and what is not possible with both, with respect to an IP PBX. Of course, this is a general description and some features may be supported by certain vendors and some may not. Likewise with additional features.